AI customer communication for growing businesses

Your AI team for every customer conversation.

Connect Telegram, Gmail, and your website. Lyumio answers customers, captures leads with conversation context, and brings in a human when it matters.

One inbox. Configurable assistants. Human handoffs.

Inbox
All channels
Alex ThompsonI have a question…Telegram
Sarah ParkerWhat's your return policy?Gmail
Website visitorCan you help me?Website
Michael LeeI'd like to scale my orderGmail
ATAlex Thompson Telegram

Hi, I have a question about pricing for your team plan.

Hi Alex! Our team plan is $79/month and includes 3 AI assistants and 500 leads.

Can I upgrade later?

Yes, you can upgrade anytime from your billing settings.

Type your reply…

Meet customers where they already talk.

Telegram
Gmail
Website widget

See the whole customer journey come together.

Scroll through the workflow—from the first message to a confident human takeover.

01

Unified inbox

Every channel lands in one clear queue.

Your team sees Telegram, Gmail, and website conversations together—without losing the source or customer context.

  • One queue across channels
  • Fast channel-aware replies
02

Assistant control

Tune the AI and test the experience before launch.

Give each assistant a clear job, connect the right channels, and validate its answers in a safe preview.

  • Focused instructions
  • Isolated test conversations
03

Human handoff

Bring in a teammate without breaking the thread.

Operators inherit the conversation and an AI-generated summary, then resolve the request or return it to automation.

  • Instant conversation summary
  • Clear ownership and resolution

One workspace for AI and human conversations.

Keep channels, assistants, leads, and handoffs connected instead of stitching together separate tools.

Shared channel inbox

See every conversation in one place across Telegram, Gmail, and the website widget.

Configurable AI assistants

Set instructions, choose a model, test in isolation, and assign assistants to the right channels.

Leads with conversation context

AI creates summaries from conversations. Leads stay up to date with status and full context.

Human handoffs

Operators can join, reply, resolve, and return the conversation to the assistant.

From first message to human takeover—without losing context.

Lyumio keeps the conversation, lead summary, and handoff state connected inside one workspace.

  1. 1

    Connect a channel

    Add Telegram, Gmail, or your website widget.

  2. 2

    Assign an assistant

    Choose the best assistant for that channel.

  3. 3

    Capture the lead

    AI creates a lead with a conversation summary. Your team manages its status.

  4. 4

    Join when needed

    A human can join, reply, and close the loop.

The right access for every teammate.

Manage configuration with admin roles while operators focus on conversations and handoffs.

Owner

Full access to manage the workspace, billing, assistants, channels, and everything inside.

Admin

Manage assistants, channels, and leads. Add and manage operators and settings.

Operator

View conversations, join handoffs, reply to customers, and resolve conversations.

Plans that grow with your operation.

Start with the capacity you need today and move up when your customer conversations grow.

Put AI on your customer channels.

Create a workspace, connect a channel, and configure your first assistant.